Terms of service

HOLDIE — Terms of Service

Last updated: August 2026

By accessing this website and/or completing a purchase, you confirm that you have read, understood, and agree to be bound by these Terms of Service in their entirety. If you do not agree, you must not use this site or place any order.

1. General Conditions

HOLDIE reserves the right to refuse service to any person, for any reason, at any time, without prior notice or liability. By accessing this site and completing a purchase, you expressly and irrevocably agree to be bound by these Terms of Service. Any breach of these terms may result in immediate cancellation of your order without refund, at HOLDIE's sole discretion.

These Terms apply to all users of the site, including browsers, customers, and any other individuals who access our content.

2. Accuracy of Information

The content published on this site is provided for general informational purposes only. While HOLDIE makes reasonable efforts to ensure the accuracy of product descriptions, specifications, pricing, and other content, we do not warrant that such information is complete, current, or free of error at all times.

Your use of any information on this site is entirely at your own risk. HOLDIE expressly disclaims any liability arising from reliance on information published on this site.

3. Pricing & Service Modifications

All prices are listed in U.S. dollars and are subject to change at any time without prior notice. HOLDIE reserves the right to modify, suspend, or permanently discontinue any product, service, or feature at any time, without liability to you or any third party.

Promotional pricing, discount codes, and limited-time offers are subject to availability and may be withdrawn at any time without notice.

4. Product Display

HOLDIE makes every reasonable effort to display products as accurately as possible, including colors, dimensions, and materials. However, we cannot guarantee that your device's display settings, screen calibration, or resolution will accurately reproduce the exact appearance of the physical product.

Minor visual differences between product images and the physical item received do not constitute grounds for a return, refund, or dispute of any kind.

5. Baby Carrier Product — Safety, Intended Use & Assumption of Risk

This section applies specifically to HOLDIE's baby carrier hoodie product and constitutes a material term of this agreement. By purchasing this product, you expressly acknowledge and accept the following:

5.1 Intended Use
The HOLDIE hoodie is designed as an outer garment with an integrated front carrying pouch intended for use with infants within the weight and age range specified on the product page. Any use outside of these parameters is expressly prohibited and done entirely at the user's own risk.

5.2 User Responsibility
The safe and correct use of this product is the sole and exclusive responsibility of the adult wearing the garment. HOLDIE provides usage guidelines as general recommendations only. The user is solely responsible for:

  • Ensuring the baby is correctly positioned at all times, with the airway clear and unobstructed
  • Monitoring the baby continuously while the product is in use
  • Ensuring the baby's head, neck, and spine are properly supported
  • Verifying that the product is appropriate for their baby's specific age, weight, developmental stage, and health condition

5.3 Prohibited Activities
This product must not be used while driving, operating any motorized vehicle, cooking, exercising, cycling, running, climbing stairs, or engaging in any activity that poses an increased risk of impact, fall, or loss of balance. Use during prohibited activities is entirely at the user's own risk and constitutes misuse of the product.

5.4 Medical Clearance
This product is not recommended for use with premature infants, newborns under medical supervision, or infants with any respiratory, neurological, or musculoskeletal condition without prior written clearance from a licensed medical professional. HOLDIE assumes no responsibility for any adverse outcomes related to the health condition of the infant.

5.5 Assumption of Risk & Release of Liability
By purchasing and using this product, you voluntarily assume all risks associated with its use, including risks related to the safety of the infant being carried. You expressly release HOLDIE, its owners, operators, employees, suppliers, and affiliates from any and all claims, damages, losses, or liabilities — including personal injury or injury to the infant — arising from the use or misuse of this product, to the fullest extent permitted by applicable law.

HOLDIE's liability in connection with this product shall under no circumstances exceed the original purchase price paid by the customer.

6. Order Limitations & Cancellations

HOLDIE reserves the right to refuse, limit, or cancel any order at its sole discretion, including but not limited to orders that appear fraudulent, abusive, resold commercially without authorization, or placed in unusually high quantities.

Purchase limits may be applied per person, per household, or per order, at HOLDIE's sole discretion. In the event of a cancellation initiated by HOLDIE, we will make reasonable efforts to notify you at the email address provided at checkout. If payment has been collected, a full refund will be issued.

7. Errors & Omissions

Typographical errors, pricing inaccuracies, or incorrect product information may occasionally appear on this site. HOLDIE reserves the right to correct any such errors and to cancel any affected orders — including after an order confirmation has been issued — without liability of any kind beyond a full refund of the amount paid.

You will be notified via email if your order is cancelled for this reason.

8. Intellectual Property

All content on this site, including but not limited to the HOLDIE name, logo, product images, descriptions, and copy, is the exclusive intellectual property of HOLDIE and is protected under applicable Mexican and international intellectual property law.

Any unauthorized reproduction, distribution, modification, public display, or commercial use of any content from this site is strictly prohibited and may result in legal action.

9. Limitation of Liability

To the maximum extent permitted by applicable law, HOLDIE — including its owners, operators, employees, suppliers, and affiliates — shall not be held liable for any indirect, incidental, special, punitive, or consequential damages of any kind arising from:

  • The use or inability to use our products or this website
  • Any injury, harm, or damage — including to a third party or infant — resulting from use or misuse of the product
  • Delays, errors, or interruptions in service
  • Any reliance placed on information published on this site

In all cases, HOLDIE's total aggregate liability shall not exceed the amount actually paid by the customer for the specific order giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless HOLDIE and its owners, operators, employees, and affiliates from and against any and all claims, demands, damages, losses, costs, and expenses — including reasonable legal fees — arising out of or related to:

  • Your use or misuse of the product
  • Your violation of these Terms of Service
  • Any injury to a third party, including an infant, resulting from your use of the product
  • Your violation of any applicable law or regulation

11. Governing Law & Jurisdiction

These Terms of Service are governed exclusively by the laws of the United Mexican States, without regard to conflict of law principles.

Any dispute, claim, or controversy arising from or relating to these Terms, a purchase made through this site, or the use of any HOLDIE product shall be subject to the exclusive jurisdiction of the competent courts of Mexicali, Baja California, México.

By completing a purchase, the customer expressly waives any objection to this jurisdiction and agrees that Mexican law shall apply in all cases, regardless of the customer's country of residence or the location of delivery.

No legal action against HOLDIE may be filed in any court outside of Mexicali, Baja California, México.

12. Modifications to These Terms

HOLDIE reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon publication on this site. Your continued use of the site or placement of an order following any modification constitutes your acceptance of the updated Terms.

Contact

For any questions regarding these Terms of Service:
supportholdie@gmail.com